🌟 Experience & Exclusivity
- Q: What makes Rent a Boat.pt different and better than other charter companies?
A: We operate exclusively in the ultra-luxury market, prioritizing quality over quantity. We host only small, select groups to guarantee absolute privacy and comfort. Furthermore, our premium fleet consists entirely of brand-new, top-of-the-range vessels, ensuring a highly personalized and superior yachting experience. Also several awards won in the last 10 years, being the number 1 company on TripAdvisor for 5 years for quality of service evaluated by thousands of guests.
- Q: Are your charters shared or private?
A: We both have private and shared tours, However the entire vessel, captain, and crew are dedicated exclusively to you and your guests for the duration of your journey.
- Q: What is the maximum capacity for each boat?
A: To ensure maximum comfort, safety, and elite service, we specialize in small groups. Individual boat capacities vary by model, but we strictly enforce limits that guarantee a spacious, uncrowded atmosphere on board.
- Q: Can we customize our sailing itinerary?
A: On private tours, absolutely!! As a bespoke luxury service, we tailor the route to your preferences. Whether you want to discover secluded beaches, anchor near fine dining venues, or catch the perfect sunset, our captain will design the ideal path.
âš“ Fleet & Safety
- Q: How old are the boats in your fleet?
A: Our elite fleet consists solely of brand-new, top-of-the-range vessels. We continuously update our models to ensure you experience the absolute best in modern marine engineering, design, and luxury.
- Q: Do the boats come with a captain and crew?
A: Yes, all our charters include a highly experienced, certified captain and a professional crew. They handle all navigation, safety, and hospitality so you can relax entirely.
- Q: Are your boats safe for children and elderly guests?
A: Yes. Our brand-new vessels are equipped with the latest, highest-standard safety equipment. The crew is fully trained in first aid and safety protocols to ensure a safe, smooth journey for guests of all ages.
- Q: What do I need to take with me??
A: We always recommend rubber-soled shoes and comfortable clothing. Perhaps a light jacket for the later tours, but don’t worry because we have blankets on board.
🥂 Services & Amenities
- Q: Is catering or food included in the charter?
A: On shared tours we always offer a welcome drink and some light snacks.
On private tours you can choose between tapas menu or BBQ.
- Q: Are beverages included on board?
A: Yes, our standard charters include a curated selection of complimentary welcome drinks, water, and soft drinks. Extra options or champagne can be arranged upon request.
- Q: Can we bring our own food and drinks?
A: To maintain our strict standards of pristine vessel quality and luxury service, we highly recommend using our premium catering, not allowing customers to bring food or drinks on board. However, if you have specific preferences, please coordinate with our concierge team prior to your trip.
- Q: What luxury amenities are available on the boats?
A: Our top-of-the-range vessels feature premium sound systems (Bluetooth connected), spacious sunbathing decks, Wi-Fi, air conditioning, modern restrooms, and high-end materials designed for ultimate comfort.
🗓 Booking, Logistics & Weather
- Q: How far in advance should I book my charter?
A: Due to high demand for our exclusive, high-end fleet, we highly recommend booking at least 6 months in advance, especially during the peak summer season. Which doesn’t mean we don’t have openings sooner due to cancellations.
- Q: Where do we board the boat?
A: Our primary boarding locations are at the most two prestigious marinas. One in Alcântara, near the centre of Lisbon, and another in the western area, in Belém. Exact dock details, coordinates, and parking information will be provided in your premium booking confirmation layout.
- Q: What happens if the weather is bad on the day of the charter?
A: Your safety is our absolute priority. If the captain deems the weather unsafe, we will first attempt to reschedule your charter. If rescheduling is impossible, you will receive a full refund.
- Q: What should I bring with me on the boat?
A: We recommend bringing high-protection sunscreen, sunglasses, swimwear, and a light jacket for the cooler sea breeze. We provide blankets, and all necessary safety gear.
- Q: Are shoes allowed on board?
A: We always recommend rubber-soled shoes. Guests may also go barefoot.
- Q: Can we extend the charter duration while at sea?
A: Extensions are possible if the vessel does not have a subsequent booking. Please discuss this with your captain during the charter, and any additional hours will be billed accordingly.
- Q: What is your cancellation policy?
If navigational safety conditions are compromised due to weather conditions (the crew makes the assessment): 100% refund of the received amount – [Rain, wind, cold, or fog do not jeopardize navigation.]
Any problem with the vessel or crew: 100% refund of the received amount
Customer cancelation (private tours):
30 days before the trip : 100% refund of the received amount
15 days before the trip: 50% refund of the received amount
14 days or less: no refund
Customer cancelation (shared tours):
Full refund up to 24h before the tour start time